Privacy Policy

Your privacy is important to us. This policy explains how we use your data and how we protect your privacy when you use our website and contact us by phone and email. As our services develop we will continue to update and review this policy to comply with both the law and customer feedback.

True North Yoga understands the importance of your privacy, and we want you to be as comfortable as possible visiting our site and using our services. This privacy policy governs the manner in which True North Yoga collects, uses, maintains and discloses information collected from users of the www.truenorthhouston.com website. This privacy policy applies to the website and all products and services offered by True North Yoga. We hope this will help you make an informed decision about sharing personal information with us. Please read this privacy policy before using the site or submitting any personal information. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

WHAT IS PERSONAL DATA?

Personal data is data related to a living individual who can be identified from that data. This can also include special categories of personal data (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and genetic data, biometric data, health data and data concerning a person’s sex life or sexual orientation) and personal data relating to criminal convictions and offenses.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Glass Room LLC DBA True North Yoga, responsible for the processing of your personal data will depend on how you interact with True North Yoga (whether via our website or other communications channels, or at our physical site) and where you are located in the world. The relevant True North Yoga entity is referred to as “True North Yoga”, “our”, “we” or “us” in this privacy policy.

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OUR WEBSITE

We may collect personal identification information in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate:

Name
Email address
Mailing address
Telephone number
Credit card information

Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but this may prevent them from engaging in certain website related activities.

We may also collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about users’ means of connection to our website, such as the operating system and the internet service providers utilized and other similar information.

Where we do collect your personal data, this information is required for us to validate who you are, to deal with your queries effectively and to ensure that we can monitor usage of our sites as you sign up for classes.

If you book in to attend one of our classes, we will also collect information relating to your health status and any physical impairments that might impact upon how you can use our services.  This is to ensure that we take your health record into account and can enable you to consider whether it is safe for you to attend our classes.

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CONTACTING US BY TELEPHONE AND EMAIL

Contacting Us By Telephone
We do not record telephone conversations or calls that you make to us. During calls, we may however collect the following information:

Name
Contact details
Your True North Yoga account email address

We process this information because it is necessary for the performance of our contract with you, and to enable us to deliver services to you which you have requested and/or resolve any queries that you might raise when you call.

Contact Us By Email
Our email correspondence may be kept as a record of your contact with us, and to enable us to respond to any queries that you may have